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Mission statement

The Glen Lake Community Library will bring people, information, and ideas together to support the evolving educational, intellectual, and recreational needs of Empire, Glen Arbor, and Kasson Townships.

While preserving its traditional roles, the library will cultivate diverse experiences, services, and materials including the use of emerging technologies to link people to information.      Revised Feb. 2014

Registration requirements

Any resident of Empire, Glen Arbor, or Kasson townships may register for borrowing privileges. Residency is defined as living or owning property within the service district. People residing outside of the district may also register, but must pay a one-time fee of $10.00.

Proof of identification is required before a library card can be issued. Acceptable forms of identification include a driver’s license, checkbook, or mail received at the resident’s local mailing address.

Families will normally be registered on a single library account. All family members that may use the account should be listed in the registration. Children under the age of 16 who wish to have their own card must have the permission of a parent or legal guardian. Parents may also request that a child over the age of 16 be removed from the family account. Borrowing privileges may be extended to guests, with the understanding that the registered party will give formal notification to the library, and assume full responsibility for all materials checked out on the account.

Borrowing materials

Patrons may borrow as many materials as they can use, with the exception of DVD rentals, which are limited to four at a time. During the summer months, this same checkout limit applies to all materials: no more than four new items from each collection (fiction, non-fiction, recorded books, music CDs, DVDs, etc.) may be borrowed at one time.

A rental fee of $1.00 is charged for new feature films on DVD. There is no charge for any other collection materials.

Loan periods are as follows: 
Books3 weeks
Recorded Books3 weeks
Music CDs3 weeks
Periodicals3 weeks
DVDs7 days
New DVD rentals4 days

Overdue charges are assessed at 10 ¢ per day per item, up to a maximum of $2.00 per item. Materials that are one month past due will be automatically billed to patron accounts for replacement.

Confidentiality of patron records

 Information contained in patron registration records is considered confidential. Patron registration information includes the names of all people listed on an account, physical and mailing addresses, and phone number. Requests for any such information from library records will be denied, unless authorized by the account holder. Phone numbers and addresses as found in published directories may provided as public information. This policy is in compliance with the Michigan Freedom of Information Act.

Similarly, the library will preserve the privacy of patron’s circulation records. Library staff will not release information contained in these records to anyone other than the person or persons named in the account. Such information includes the titles of materials currently or formerly borrowed, the number of materials borrowed, and any outstanding late fines or fees. Such information may be disclosed to collection agencies as needed to recover lost, damaged or overdue materials for which a patron has been billed. The library may also disclose circulation records to the parents of patrons under the age of 16 for the purpose of recovering lost or overdue materials. This policy is in compliance with the Michigan Library Privacy Act.

Collection development policy

The Glen Lake Community Library is based on the principles of intellectual freedom, as outlined in the Library Bill of Rights and the Freedom to Read Statement. Therefore, the library is committed to maintaining a collection that is diverse both in content and format. Both fiction and non-fiction materials are collected, as are materials for both adults and children. Selection will be balanced to include titles in popular demand along with those that are deemed to have more lasting appeal and value. Materials are also collected in a variety of formats, primarily books, periodicals, audiotapes, and videotapes.Numerous criteria are considered when selecting materials for the library collection. These include but are not limited to: popular demand for an author or title, relevance of subject to the community, coverage of subject within the existing collection, contribution to balance of existing collection, availability of material elsewhere in the area, timeliness or permanence of the content, and physical characteristics of the material. Special consideration is given to materials by local or regional authors.Additional criteria include literary or artistic merit, factual accuracy, suitability of content and vocabulary to age of audience, and price.The board of trustees delegates responsibility for the selection of materials and maintenance of the collection to the library director.

The librarian consults various selection tools to gather and evaluate titles for possible addition to the collection. Publishers’ catalogs, bestseller lists, reviews in professional and general periodicals, and standardized bibliographies are routinely consulted. Library staff may also select titles with which they are personally familiar, along with recommendations and requests by library patrons.Selection of a title does not infer that the library endorses the views or ideas presented in the material. Materials are not included or excluded because of the race, nationality, political affiliation, or personal values of the author.Donated materials will be considered for addition to the library collection. The same selection standards applied to new purchases are used with donations. Donations that cannot be used in the permanent collection will be routed to the Friends of the Library for use in the annual book sale.Books and other materials will periodically be withdrawn from the collection, due to poor physical condition, dated or inaccurate content, or lack of circulation.

Internet acceptable use

The Glen Lake Community Library provides public computer resources, including access to the Internet, to all library visitors, regardless of age or residency status. Due to the dynamic and global nature of the Internet, the library cannot be responsible for the accuracy, currency or appropriateness of these online resources. The principles of intellectual freedom, free speech, and the right to privacy, all of which govern library services, are applicable to our public computer resources as well.

However, in order to comply with state and federal laws, and to help create a safe environment for library patrons and staff, content filtering software to block obscene and illegal material will be used on all Internet workstations. Filtering may be disabled upon request by users 18 and older. Off-site computers, which are unsupervised by library staff, will be subject to content filtering at all times.

The library will monitor use of computers by minors (those under 18 years of age) but is not responsible for any content that may be found online. Parents are expected to establish usage guidelines for their children, as is the case with other library materials.On all public access computers, time limits will be applied to help manage demand. Time limits may be extended if no others are waiting, or if special circumstances require (tests, job searching, etc.). Usage of library computers will be prioritized when demand warrants, with research and communication given preference over strictly recreational uses. Use of computers for business purposes is allowed, but may not interfere with others’ access to library resources. Patrons are responsible for any applicable usage fees, such as printing costs.

Usage of computers that is considered disruptive will be prohibited. Library patrons with restricted accounts due to excessive fines or overdue materials may be prohibited from using computers. Users may not alter computer hardware or software settings. Misuse of computer resources may result in suspension of library privileges.The library takes measures to block computer viruses and other malicious software, but is not responsible for any data loss or damage to patrons’ computers or personal files. Similarly, the library cannot guarantee the security of personal data transmitted via the Internet.All sections of this acceptable use policy apply to the library’s public wireless network (WiFi). While access to WiFi is provided free of charge, users will need to log in via a secure password that is available at the front desk. This service is intended for use by library visitors. The library cannot guarantee signal strength or provide technical assistance in configuring users’ own laptops or other portable devices.

Revision approved by the Board of Trustees, May 2012


Freedom of Information Act Procedures and Guidelines

Library documents and records shall be available to the public in accordance with the Michigan Freedom of Information Act, MCL 15.231 et seq, (“FOIA”). Costs associated with responding to a request will be charged to the requester. With the exception of personnel files and patron registration and circulation data, all library records are considered public. The complete text of the library’s FOIA procedures and guidelines is available at the library.

  1. How to submit written requests.

FOIA requests to the Library can be sent by email or mail to:

Email: [email protected]

Glen Lake Community Library

Attn. FOIA Coordinator

P.O. Box 325

Empire, MI 49630

Requests should include a name, phone number and mailing address.

  1. How to understand the Library’s written responses to FOIA requests.

The Library has several options when responding to written requests for public records. It can grant the FOIA request, deny the request, grant it in part and deny it in part, or take one 10 business day extension. After 10 business days pass, the Library has to respond with one of the other options. If the request is granted or granted in part and denied in part, the Library can also charge a fee to process the request. There is no fee for requests that do not require the Library to incur costs above the threshold set in its Procedures and Guidelines.

Fees are calculated using its procedures and guidelines, and you will receive a detailed itemization of the fee. The Library may require you to pay a good-faith deposit before it processes your request. After you pay any deposit and final balance due, the Library will produce records in its possession that fall within the scope of your request and that legally may be disclosed to the public. The Library may also notify you that some of the records you have requested are available on its website.

If the request is denied, the Library will inform you of the basis for its denial in a written notice. Reasons the Library may deny a request include:

  1. You did not describe the records you have requested well enough and the Library cannot determine what you are asking for;
  2. The Library has determined that it does not have records that respond to your request in its possession;
  3. The records do not exist (the Library is not required to create new public records to satisfy a request, nor make a summary or compilation of information); or
  4. The records you have requested are exempt from public disclosure under FOIA or another state or federal statue or regulation, for example, the Michigan Library Privacy Act, MCL 397.601 et seq.

If all or part of your request is denied, the Library will inform you of your right to appeal its denial to the Glen Lake Community Library Board and/or to file a lawsuit against the Library in its written response.

  1. Deposit requirements.

If the Library estimates a fee to process a FOIA request greater than $50.00, the Library will require a good-faith deposit from you before providing the public records. The deposit shall not exceed one half of the total estimated fee. Any written notice containing a notice of a deposit shall also contain a best efforts estimate by the Library regarding the time frame after a deposit is received that it will take the Library to provide the public records. The time frame estimate is not binding upon the Library, but the Library shall provide the estimate in good faith and strive to be reasonably accurate and to provide the public records in a manner based on this State’s public policy under section 1 of the FOIA, MCL 15.231, and the nature of the request in the particular instance.

If the total amount charged in a previous records request has not been paid in full, the Library may require a deposit of up to 100% of the estimated fee before a full search of records for any subsequent request.

  1. Fee calculations.

The FOIA permits the Library to charge a fee to process FOIA requests using a form to give you a detailed itemization of the costs involved. The Library may charge for the following costs:

  1. the costs of labor for the search, location, and examination of public records;
  2. the costs of labor for the review of public records and separation and deletion of exempt from nonexempt material;
  3. the cost of non-paper physical media;
  4. the cost of duplication and publication of public records;
  5. the costs of labor for the duplication or publication of public records;
  6. the actual cost of mailing public records.

The first $20.00 of a fee will be waived if a requester submits an affidavit of indigence. The requester must include a statement that the request is not being made in conjunction with outside parties in exchange for payment or other remuneration.

  1. Avenues for challenge and appeal.

If the Library charges a fee that you feel is too high, or denies all or part of a request, you may submit to the Library Board a written appeal that specifically states the word “appeal” and identifies the basis for which the fee should be reduced or the nondisclosure determination should be reversed. Written appeals may be sent to the email address or mailing address listed above and will be forwarded to the Library Board or the person designated by the Library Board to respond to written appeals.

Approved by the Board of Trustees, July 8, 2015


A complete policy manual is available at the library. If you have questions about specific policies, please contact us.